Privacy Policy — Carara Tropical Hardwoods
Last updated: March 2026
Carara Tropical Hardwoods (“we,” “us,” or “our”) operates the website cararatropicalhardwoods.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
Who We Are
Carara Tropical Hardwoods is a luxury hardwood furniture company specializing in sustainably harvested teak and mahogany pieces. Our website address is: https://cararatropicalhardwoods.com
Contact: 1-866-674-3888
Information We Collect
When You Place an Order
When you purchase from us, we collect:
- Name and billing/shipping address
- Email address and phone number
- Payment information (processed securely through Stripe — we never store full card numbers)
- Order history and purchase details
When You Contact Us
When you submit our contact form or email us, we collect:
- Your name and email address
- The content of your message
- Any project details you share with us
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
- Device type (desktop, mobile, tablet)
This data is collected via cookies and analytics tools to improve your experience and understand how our site is used.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate about your order status and delivery
- Respond to your inquiries and custom order requests
- Send order confirmations and receipts
- Improve our website and product offerings
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Payment Processing
All payments are processed securely through Stripe (WooCommerce Payments). Your full payment card details are never stored on our servers. Stripe’s privacy policy is available at: https://stripe.com/privacy
Cookies
Our website uses cookies to:
- Keep items in your shopping cart
- Remember your preferences
- Analyze website traffic (via Google Analytics, if enabled)
- Enable secure checkout
You can control cookies through your browser settings. Disabling cookies may affect some website functionality including the shopping cart.
Embedded Content
Pages on this site may include embedded content from third parties (such as YouTube videos or maps). This content behaves as if you visited those third-party websites directly and may collect data about you per their own privacy policies.
Data Retention
- Order data is retained for 7 years for tax and legal compliance
- Contact form submissions are retained for 2 years
- Account data is retained until you request deletion
Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of any marketing communications at any time
To exercise any of these rights, contact us at 1-866-674-3888 or through our contact page.
Data Security
We implement industry-standard security measures to protect your personal information including SSL encryption, secure payment processing, and limited staff access to customer data.
Third-Party Services
We may use the following third-party services:
- Stripe / WooCommerce Payments — payment processing
- Bluehost — website hosting
- Google Analytics — website analytics (if enabled)
- UpdraftPlus — secure backups
Each of these services has their own privacy policy governing their use of your data.
Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data:
Carara Tropical Hardwoods Phone: 1-866-674-3888 Website: cararatropicalhardwoods.com Contact form: cararatropicalhardwoods.com/contact